M.R. Automotive

A few testimonials from our valued clients

Gents, Just a big thank you for getting my D3 up and running so fast after a break down. Not only once but twice. The first instance was a loss of coolant and the engine over heated. The disco was in and repaired in only a day. Then just yesterday one of your technicians basically diagnosed the issue over the phone and the car was into your busy workshop and back on the road just 5 hrs later. Both issues probably related but completely unforseable. Thanks very much.

Kind regards,
Jason.

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Sooo happy with the customer service and attention my disco 3 received today. Was expecting the worse and a bit of a wait but Luke fixed up everything and drove away feeling relieved. Woohoo

Jayne

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Dwayne,

Just letting you know my truck is running better then it ever has, great pick up down low it's a pleasure to drive. Cruise control is a must have, I don't know how I survived without it. No oil on the drive yeah-even better a happy wife, no noise from the transfer case and diffs. A Great Job thanks for all your help and a special thanks to Tom for his work a very neat precise job shows a lot of pride and professionalism.

Thanks again hopefully I will get away next weekend and test the rear locker out, in heaven.

Steve

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Thank you so much for the fantastic effort you all did fixing my disco. I called early in the week with major charging issues on my Disco 2. You were fully booked, but managed to squeeze us in because you understood the importance, and need for our vehicle.

My heart goes out to the technician that busted more than just knuckles trying to get a new alternator installed, in between repairs to other vehicles.

Thank you all so very much for your time and effort. I will now always recommend your business.

Keep up the great work, you have a business to be proud of.

Paul Marshall

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Dear Warren and Dwayne

I needed to put pen to paper and send you a brief and appreciative thank you for the great service and professionalism of your group in dealing with the extended warranty repair of my 2005 Discovery 3. Today you replaced the transmission torque convertor on my vehicle and the world is good again.

I rarely write an unsolicited testimonial for organisations because many just don't provide the service that deserves a testimonial, you are one of the exceptions. From entering your store, what strikes me is the friendliness of the staff, but more than that is the skill and willingness to discuss and explain the problems that a person has with a vehicle. Add to that, the willingness and obvious experience that the staff have to discuss vehicle alteration/modifications and suggestions with some of us not so mechanically minded clients. Your team support tells me that the staff have a great depth of experience and know what they are doing.

Please pass on my best regards to your staff and may we have a long relationship in your team servicing my vehicle; I know that the vehicle will be in good hands. To finish, I am constantly suggesting to the few people that I know and meet that own LandRover's, that they should checkout your business.

Take care and have a great week.

Best Regards,
Douglas Livingstone

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Just after 10 am yesterday morning Perth time, I placed an order for an ignition module and received it today 1:55pm. This is just over 24 hours to ship it 3000kms across the country. A magnificent effort by all concerned. THANK YOU ALL

Any future parts, I will be getting from your company....once again...Thanks

Roy Saunders (WA)

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Dear Dwayne,

I would like to take this opportunity to write and thank you and the team at M.R. Automotive for yet another great experience.

I have now had my TDV8 Range Rover Sport serviced twice by M.R. Automotive and each time found every point of contact from booking in to the work carried out explanation at the end to be well above expectations.

Your team is friendly, knowledgeable and I feel comfortable that in the event of something costly coming up or even just general motoring expenses that the price given is true and correct and I would have no need to question this.

M.R. Automotive carried out a power upgrade on my Sport and I can only say this has made my experience with an already amazing vehicle faultless and given me great faith in a great product.

I work in the transport industry as a technical / commercial trainer for a major OEM and the methods and professionalism we instil in our employees is clearly displayed within your business, giving me no reason not to take the drive from Brisbane to Redcliffe for servicing or even to pick up parts to fit to my vehicle myself.

Again I thank you and hope that you could pass on my sincere thanks to everybody up there and please feel free to display this email as proof of a very happy fussy customer as I happily display the M.R. Automotive sticker on the back window of my car.

With kind regards

Andrew Thompson

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Dear Team,
I just wanted to let you guys know that I am very happy with the work that you do and you should be proud of the business you operate. I will always feel confident that when I bring my car to you that I will have excellent work done to it and receive terrific service and know that you do the right thing.

I travel over 60kms to bring my car to you but don't care I would probably drive twice as far and happily recommend to friends to do the same. I know in my business too often I only get negative feedback, I wanted to make sure you know your work is appreciated. Keep up the good work.

Kind regards,
Atilla Toth
(Defender Extreme)

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G'day Fellas
You blokes have been servicing my Landies for a few years now and I'd just like to express my appreciation for your excellent work and great service. I know that when I come to you with a problem you are always happy to work through the options with me. I also appreciate your good humour and willingness for a chat. I happily recommend your services to any LR owners in need of a good mechanic or parts supplier.

Cheers lads,
Michael Reed (Defender Ute and Range Rover LSE)

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Hey Guys,
You have been working on our cars now for a period that spans across 20 years. Todd's mini first, then mine and Todd's minis, then and now Rachael's Disco II. Even after moving to Gladstone (QLD) we have still sent the Disco II the 550km to you for some of the more "in-depth" work. We do this because of the confidence we have in your workmanship.

You are the only workshop / parts business that we have never had an issue or problem with. All we ever get is great service, great pricing and a "never too much trouble" reception from you.

Keep up the great work.

Lachlan McGaw (Discovery II)

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Hello team,
Thanks for all of your help last Friday at 5:05pm. I pick my TD5 Discovery up after some repairs and on my way back to Brisbane I had my drivers side window down to have a listen to the genuine brake pads not squealing and the window would not wind up. I drove back to the shop and the guys were heading out for the door for the weekend. It was no issue at all. The young guy who worked on my car put his bag down, grabbed his tools and sorted me out. Thanks again, these guys know there stuff.

Geoff Payne
Brisbane

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